Accuracy is the foundation of everything we publish — guides, costs, market data, policy pages, and listings. When we get something wrong, we want to know quickly and fix it properly. This policy explains how corrections work at HomeGuideIS.
How to Request a Correction
Email [email protected] with the subject line “Correction Request.” To help us act fast, include:
- The page URL and the title of the article or page.
- The exact passage (quote the sentence) you believe is wrong.
- Why it is wrong, and — if you have it — a source supporting the correction (a link to a primary source is ideal).
- Your name and a way to reach you, if you would like a response. Anonymous requests are accepted and reviewed on the same standards.
You can also use the contact form on our Contact Us page. Corrections requests about reviews or listings should follow the dispute process in the Review Policy or Listing Policy; we handle them under those policies and this one together.
How We Review Requests
Every request reaches our editorial review team. We check the claim against the primary sources behind the original passage and, where needed, new authoritative sources — federal agencies, recognized industry data, official records. We do not change accurate content because a claim is unflattering, and we do not treat commercial pressure as a correction request. We also correct our own errors proactively: writers, editors, and readers who spot problems all feed the same process.
What Happens After Review
- Confirmed error: we correct the content promptly — typically within five business days of confirming the issue, sooner for errors involving safety, cost figures materially misleading readers, or legal matters. The update is made directly in the content, and the page reflects the corrected information.
- Significant corrections: when a change materially alters the meaning of a published piece — a wrong statistic, a wrong cost range, a wrong attribution — we add a dated correction note at the bottom of the article stating what was corrected, so readers who saw the earlier version know.
- Not an error: we tell you, with our reasoning and the sources we relied on. You may respond with additional evidence and we will re-review.
Standards We Hold
We do not invent statistics, cost figures, or credentials; when sources disagree, we present the range with attribution, as described in our Editorial Policy. Cost data changes over time, so we periodically refresh guides and update figures with fresh sourcing rather than leaving stale numbers standing.
Transparency
We keep a record of substantive corrections internally, and correction notes remain visible on affected articles. We never “quietly” change a material error without noting it when the earlier version was publicly available and meaningfully misleading.
Questions
Anything about this policy: [email protected] with the subject line “Corrections Policy.”